Terms of Use

ADM/LCT/HBCH0000/2026/0101/C/(01)

Important Notice:To use the mixomi Mini Program (hereinafter referred to as "this Mini Program") and its services, you should read and comply with the mixomi Terms of Use (hereinafter referred to as "this Agreement"). Please read carefully and fully understand each provision, in particular the provisions that exclude or limit liability, as well as any separate agreements for activating or using certain services, and choose whether to accept or not to accept them. Provisions that limit or exclude liability may be brought to your attention in bold or other forms.

Unless you have read and accepted all the provisions of this Agreement, you are not entitled to use this Mini Program and its related services. Your use, account registration, login and other acts shall be deemed as your having read and agreed to be bound by the foregoing agreement.

1. Definitions

1.1 "We", "Our Company": refers to HBCH Health Products Group Limited.

1.2 "mixomi", "mixomi Mini Program", "this Mini Program": refers to the Mini Program named "mixomi" that we lawfully own and operate.

1.3 Terms of Use, these Terms: means this Agreement, the written contract entered into between you and us at the present time, which is intended to set out the rights and obligations between you and us throughout the entire online shopping process, including your logging in to and using this Mini Program, and placing orders, purchasing goods, paying for goods and receiving goods through this Mini Program.

1.4 Reviews, User Reviews: refers to the comments, messages and other content shared by users on this website.

1.5 Content: refers to any and all text, images, audio, video, scripts, codes, software, databases and any other forms of information that can be stored on a computer and that appear on or form part of this website.

1.6 "Mini Program Account", "Account", "User Account": refers to the account that you obtain by registering through logging in to this Mini Program and that you can use to log in to this Mini Program.

1.7 Unless the context otherwise requires, each reference in these Terms of Sale to:

1.7.1 "in writing" and any similar terms, includes any communication transmitted electronically or by fax or by similar means;
1.7.2 a statute or a provision of a statute, refers to that statute or provision as amended or re-enacted at the relevant time;
1.7.3 Mini Program Rules: refers to the various rules, implementation details, interpretations, product process descriptions, announcements and other content that have been published or will be subsequently published on this Mini Program.

2. Contact Details

2.1 You can contact us through customer service in the Mini Program, through your service specialist, or by emailing us at info@hbchgrp.com.

2.2 We may monitor all communications made through our contact tools.

2.3 Any personal information you send to us, whether through our contact tools or otherwise (including but not limited to your name and contact details), will be collected, used and held in accordance with your rights and our obligations under data protection laws.

3. Accessing Our Website

3.1 Access to this website is free of charge.

3.2 The network, equipment and other conditions required for accessing this website are your own responsibility, and you shall bear the corresponding responsibility therefor.

3.3 We have the right, depending on the actual circumstances, to suspend, discontinue, adjust or terminate this website (or any part of it) at any time. We do not warrant that this website will operate continuously, stably and without interruption, nor do we warrant that your access will not be affected.

4. Changes to Our Website

We may change and update our website (or any part of it) at any time.

5. Changes to the Terms of Use

5.1 We may change these Terms of Use at any time. If we do so, details of the changes will be highlighted at the top of this page. Any changes to these Terms of Use will apply to your use of this website when you first use this website after the changes have been implemented. We recommend that you check this page each time you use this website.

5.2 If any part of the current version of these Terms of Use conflicts with any previous version, the current version shall prevail, unless we expressly state otherwise.

6. Accounts

6.1 Certain features of this website, including purchasing goods from us, may require an account.

6.2 Only users who are at least 18 years of age and have full capacity for civil rights and full capacity for civil conduct may create an account.

6.3 The information you provide when creating an account must be accurate and complete. If any of your information changes, you are responsible for keeping your account up to date. You may register a user account through the user account registration page of this Mini Program and set the corresponding login password. Once registered successfully, you may log in to and use this Mini Program with your user account and login password.

6.4 You are responsible for keeping your account details safe. If you believe that your account is being used by someone else without your permission, please contact us.

6.5 After you have successfully registered a user account, if you need to use that user account to purchase goods from this Mini Program, you shall at least fill in a consignee, a delivery address and a mobile phone number.

6.7 You must properly keep your user account, login password, payment password (if any) and all personal information you have filled in thereunder. We are not responsible for any losses or consequences arising from the disclosure of the account due to your own act, or from your account being attacked, defrauded or subjected to other acts by others; you should seek recovery from the infringing party through judicial, administrative or other remedial channels. Except where we are at fault, you shall be responsible for all consequences of the acts under your account (including but not limited to signing various agreements online, publishing information, purchasing goods and services, and disclosing information).

6.8 In order to prevent your and other users' user accounts and the personal information thereunder from being disclosed or stolen, we may at any time adopt measures such as computer virus detection and removal technologies and computer encryption technologies for protection. You fully agree to and accept this, but this does not relieve you of the obligation to properly keep your user account and the personal information thereunder as described in Section 6.3 of this Agreement.

6.9 Because the mixomi Mini Program account is associated with your personal information and the commercial information of the Mini Program, your mixomi account may only be used by you personally. You may transfer the account only where expressly provided by law, by judicial ruling, or with the consent of this Mini Program. Once your account is transferred, the rights and obligations under that account shall be transferred together. Other than that, your account may not be transferred in any manner; otherwise, this Mini Program has the right to hold you liable for breach of contract, and you shall bear all liabilities arising therefrom.

6.10 If you forget your password or your password is changed by someone else, you may recover it in accordance with the account and password recovery rules published by mixomi, through the account and password recovery system provided by mixomi, or contact us at the first opportunity for assistance with the recovery; however, mixomi does not guarantee that the account can be recovered.

6.11 We provide you with an account cancellation function. After your account is cancelled, you will no longer be able to access the features of this website that require an account. Except for the part that should be retained in accordance with the law, your relevant personal information will be deleted or anonymized.

6.12 When you no longer use the mobile phone number bound to your mixomi account, you should promptly update the phone number on your account. If you fail to update the phone number in a timely manner, you shall bear full responsibility for any risks to the security of the information or property in your account. Where, within the limits of our limited capabilities, we identify a security risk to the property or information in your account, we have the right to take measures in respect of your account (including but not limited to unbinding the phone number, freezing, suspending or cancelling the account).

6.13 All personal information you provide in your account will be collected, used and held in accordance with your rights and our obligations under data protection laws.

7. International Users

This website is only intended for users in Mainland China, the Hong Kong Special Administrative Region and the Macao Special Administrative Region. We do not warrant or represent that this website or its content is available or suitable for use in other regions.

8. User Code of Conduct

8.1 You must not commit any act that infringes the intellectual property rights of this Mini Program, or any other act that harms our lawful rights and interests or those of other users, including but not limited to:

(1) deleting or modifying the copyright information on this Mini Program;
(2) modifying, copying and/or distributing this Mini Program;
(3) embedding various plug-in programs or other third-party programs in this Mini Program;
(4) compiling, decompiling, reverse engineering or otherwise cracking this Mini Program;
(5) using cheats and/or exploiting bugs in this Mini Program to obtain improper benefits;
(6) illegally intruding into or damaging the server software system of this Mini Program by means such as hijacking domain name servers, or modifying, adding, deleting, stealing, intercepting, replacing or scraping data in the client and/or server software system of this Mini Program, or illegally occupying the server space of this Mini Program, or implementing other acts that overload it;
(7) impersonating us or contracted merchants to publish any fraudulent or false information on this Mini Program;
(8) using this Mini Program to deliberately spread malicious programs or computer viruses.

8.2 You fully understand that: we may update this Mini Program from time to time by releasing software upgrade packages or software patches, online upgrades and other means. During the update process, we may, through the internet, retrieve and collect from your PC terminal information, data and other relevant materials about the client software version of this Mini Program, and automatically replace, modify, delete and/or supplement them. Such act is a necessary operation or step for the update of the Mini Program. If you do not agree to us performing such operation, please do not update; your act of updating shall be deemed as your consent to us performing such operation.

8.3 You have the right to use functions related to online information content, such as product reviews, Q&A and other functions, in this Mini Program; however, you shall ensure that the online information content you publish is true and objective and does not infringe any third party's lawful rights, including copyright, portrait rights, reputation rights, privacy rights and other rights. Any comments, Q&A and other content you publish shall be deemed non-exclusive and non-confidential. You agree and undertake not to use the user comment function of this Mini Program to publish any advertisements or content that violates the provisions of these Terms; in case of any violation, we reserve the right to delete and conceal such content.

8.4 You shall abide by the relevant national laws and regulations and must not publish, forward or disseminate on this Mini Program any information containing the following illegal content:

(1) opposing the basic principles established by the Constitution;
(2) endangering national security, divulging state secrets, subverting state power or undermining national unity;
(3) harming the honor and interests of the state;
(4) distorting, vilifying, desecrating or denying the deeds and spirit of heroes and martyrs, or infringing the names, portraits, reputations or honors of heroes and martyrs by means of insult, defamation or otherwise;
(5) advocating terrorism or extremism or inciting the commission of terrorist or extremist activities;
(6) inciting ethnic hatred or ethnic discrimination or undermining ethnic unity;
(7) undermining the state's religious policy or advocating cults and feudal superstitions;
(8) spreading rumors that disrupt social order and undermine social stability;
(9) spreading obscenity, pornography, gambling, violence, murder, terror or content that instigates crime;
(10) insulting or defaming others or infringing the lawful rights and interests of others;
(11) containing other content prohibited by laws and administrative regulations.

or improper content:

(1) using exaggerated titles where the content seriously does not match the title;
(2) hyping up gossip, scandals, misdeeds and the like;
(3) improperly commenting on disasters such as natural disasters and major accidents;
(4) containing sexual innuendo, sexual provocation or other content that easily evokes sexual associations;
(5) displaying bloody, terrifying, cruel or other content that causes physical or mental discomfort;
(6) inciting discrimination against groups, regional discrimination and the like;
(7) advocating vulgar, kitsch or philistine content;
(8) content that may cause minors to imitate unsafe behavior or behavior contrary to social morality, or induce unhealthy habits in minors;
(9) other content that has an adverse impact on the online ecosystem.

8.5 You fully understand and completely agree that: with respect to the comments and content you publish, forward or disseminate on this Mini Program, including but not limited to videos, photos and textual content, regardless of whether they constitute works within the meaning of copyright law, when you submit user content to this Mini Program, you grant us an unconditional, non-exclusive, fully transferable, royalty-free, perpetual, worldwide license to use, store, archive, syndicate, transmit, adapt, edit, copy, distribute, create derivative works from, display, perform and sublicense your user content.

Furthermore, with respect to the aforesaid comments and/or content, we also enjoy the following rights and may exercise them without obtaining your separate consent:

(1) the right to modify, edit, compile, adapt, distribute or otherwise use them;
(2) the right to use all of the content or only a part or parts of the content;
(3) the right to license them to any third party for use; after obtaining our consent, the licensed third party may use them on our website and/or our App and other network Mini Programs owned by us, and may also use them on the licensed third party's own network Mini Programs;
(4) the right, in our own name alone, to collect evidence, preserve evidence, notarize, file lawsuits and/or take other lawful measures against any third party that uses the aforesaid comments and/or content without our permission, in order to pursue its legal liability.

8.6 The personal account is the only credential through which we authorize you to use the user management system of our Mini Program. The vouchers, points, discounts, push notifications and other services and benefits we provide are all distributed through the user management system and are only provided for the personal use of authorized users. You agree to use the personal account in accordance with laws, regulations and the provisions of these Terms. We may, under certain circumstances (including but not limited to your violation of relevant laws and regulations or this Agreement and/or other published rules, your serious violation of social morality, providing false registered identity information, or our determination that there is improper conduct that may harm our interests), temporarily freeze, permanently freeze, modify, delete your personal account or take other measures. Without our consent, you must not use our products and services for commercial purposes (for example, selling our personal accounts, or selling the points, vouchers and other benefits under personal accounts). During your use of our services, if you or your personal account deliberately circumvent our management measures, or engage in conduct suspected of fraud, commercial profit-making, improper or dishonest use of the services, or other conduct that violates this Agreement and/or other published rules, we have the right to refuse to continue providing services to you, permanently freeze your personal account and, depending on the specific circumstances, clear all virtual products generated or obtained in that personal account through the aforesaid means.

8.7 If your conduct causes us and/or our affiliates to suffer losses (including our direct economic losses, loss of goodwill, and indirect economic losses such as compensation paid to third parties, settlement amounts, attorneys' fees and litigation costs), you shall compensate us and/or our affiliates for all of the aforesaid losses.

If your conduct causes a third party to assert rights against us and/or our affiliates, we and/or our affiliates may, after performing monetary or other obligations to the third party, seek recovery from you for all losses.

If your conduct causes a third party to suffer losses, we and/or our affiliates may, for the purpose of protecting the public interest or consumer rights, deduct the corresponding amounts from any of your accounts with us for payment.

8.8 You must not use any content of this website (including user content) for commercial purposes unless you first obtain permission from us, our licensors or the relevant users, as the case may be.

8.9 If a third party claims that any user content you submitted infringes its intellectual property rights (including but not limited to copyright) or its privacy rights, we have the right to disclose your identity to that third party.

8.10 The opinions, views and values expressed in user reviews on this website are the views of the relevant users and do not represent our opinions, views or values. User reviews do not constitute our recommendations, promotions or product descriptions.

8.11 We do not store any content that violates the law as set out in Section 8.4 of these Terms.

8.12 If you wish to complain about any user content, please contact us.

9. Linking to Our Mini Program

9.1 You may link to our Mini Program with our consent. Any such link is made at your own risk and at your own cost. By linking, you must not alter any content of our website, including any intellectual property notices, nor frame or format our pages, files, images, text or other materials.

9.2 When you create a hyperlink, you must not link to this website in a manner that suggests an association between you and us (when in fact there is none) or implies any endorsement or approval by us (when in fact none has been granted).

9.3 Your link must not use any logos or trademarks displayed on this website unless you have obtained our express written permission.

9.4 If you apply to link to our Mini Program, you shall ensure that the linked website does not involve: illegality, obscenity, defamation, racism, sexism or other discrimination, advocacy of violence, racial hatred or terrorism, infringement of the intellectual property rights of others, or any other circumstances that violate the law and public order and good morals.

10. Linking to Other Websites

10.1 This website may contain links to other websites. Unless expressly stated, these websites are not under our control. We accept no responsibility or liability for the content of third-party websites.

10.2 The inclusion of a link to another website on this website is for information reference only and does not imply endorsement of that website or its owners, operators or any other related parties.

11. Disclaimer

11.1 Nothing on this website constitutes professional advice on which you should rely. It is provided for general information purposes only.

11.2 We make reasonable efforts to ensure that the content on this website is complete, accurate and up to date, but, to the extent permitted by law, we make no warranties, representations or guarantees (whether express or implied) that this will always be the case. Please note that this does not apply to information relating to the goods sold through this website. Please refer to the Terms of Sale of this website (available in the "Help Center" of this website) for more information.

12. Our Liability

12.1 The provisions of this Section 12 apply only to the use of this website and do not apply to the sale of goods. The sale of goods is governed by the Terms of Sale of this website (available in the "Help Center" of this website).

12.2 Nothing in these Terms of Use excludes or limits our liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or any other form of liability that cannot be lawfully excluded or limited.

12.3 If you are a business user (that is, you use this website in the course of your business or for commercial purposes), to the maximum extent permitted by law, we shall not be liable for any loss or damage, whether foreseeable or otherwise, arising out of or in connection with the use of (or inability to use) this website or the use of or reliance on any content contained on this website (including user content), whether in contract, tort (including negligence), breach of statutory duty or otherwise.

12.4 If you are a business user, we shall not be liable for loss of profits, sales, business or revenue; loss of business opportunities, goodwill or reputation; loss of anticipated savings; business interruption; or any indirect or consequential loss or damage.

12.5 Please note that if the damage to the relevant facility could have been avoided by following our advice or instructions regarding the installation of free patches or updates; if the damage resulted from your failure to follow the instructions; or if the minimum system requirements we provide for the relevant digital content were not met, the corresponding liability shall be borne by you.

13. Viruses, Malware and Security

13.1 We will endeavor to use reasonable skill and care to ensure that this website is secure and free from viruses and malware.

13.2 You are responsible for protecting your hardware, software, data and other materials from viruses, malware and other internet security risks.

13.3 You must not knowingly introduce viruses or other malware, or any other malicious or technically harmful material, to or through this website.

13.4 You must not attempt to gain unauthorized access to any part of this website, the server on which this website is stored, or any other server, computer or database connected to this website.

13.5 You must not attack this website by means of a denial-of-service attack, a distributed denial-of-service attack or in any other way.

13.6 A breach of Sections 13.3 to 13.5 may constitute a criminal offense. Any and all such violations will be reported to the relevant law enforcement authorities, and we will fully cooperate with them by disclosing your identity to those authorities. In the event of such a violation, your right to use this website will cease immediately.

14. Acceptable Use of This Website

14.1 In addition to these Terms of Use, the Terms of Sale of this website also apply to your use of this Mini Program.

14.2 You may use this website only in a lawful manner: you must ensure that you fully comply with any and all applicable local, national or international laws and regulations; you must not use this website in any unlawful or fraudulent manner or for any unlawful or fraudulent purpose; you must not use this website to knowingly send, upload or otherwise transmit any data containing any form of virus or other malware or any other code designed to adversely affect computer hardware, software or data of any kind.

14.3 If you fail to comply with this Section 14 and/or our rules, we may take one or more of the following measures in response:

suspend or terminate your right to use this website;
issue you a written warning;
take legal proceedings against you, seeking reimbursement of all relevant costs (including attorneys' fees, notarization fees, litigation costs and other fees) incurred as a result of your breach;
disclose such information to law enforcement authorities as required or as we reasonably consider necessary;
take any other actions that we reasonably consider appropriate (and lawful).

14.4 We hereby exclude any and all liability arising from any action we may take (including but not limited to the actions listed in Section 14.3 above) in response to your breach.

15. Personal Information

15.1 We may collect your personal information (referred to as "Personal Information") through this Mini Program when you voluntarily choose to use services or provide information, such as your name, email address, phone number and other identity information. We may retain certain information about users' usage habits in order to better understand and serve users. Such data will help us develop features, information and services that better meet users' needs.

15.2 Through this Mini Program, we may collect certain technical information about the machine you use, which may include: IP address, operating system version, browser version, monitor resolution, referring websites and the like. This information will be used to provide a better user experience and more convenient services.

We hope to clearly introduce to you, through our Privacy Policy, how we process your personal information; therefore, we recommend that you read the Privacy Policy in full (click here) to help you better protect your privacy.

15.3 We attach great importance to protecting your personal information, including your account and password, phone number, geographic location, smart mobile terminal brand and model and other personal information. Without your consent, we will not disclose it to unrelated third parties, nor make it public, except where it is disclosed to third parties for the following reasons:

(1) disclosure in accordance with the provisions of national laws and regulations;
(2) disclosure at the request of national judicial organs, administrative regulatory organs and other relevant organs in accordance with statutory procedures;
(3) disclosure to protect our lawful rights and interests or yours;
(4) disclosure in emergency circumstances to protect the personal safety of other users and third parties;
(5) disclosure with your consent or at your request.

15.4 We will use various security technologies and procedures to prevent the loss, improper use, unauthorized access or disclosure of your and other users' personal information. However, you fully understand that: due to technical limitations and various possible malicious means, in the internet industry, even if all efforts are made to strengthen security measures, it is impossible to always guarantee 100% information security.

15.5 How we use Cookies and similar technologies

15.5.1 To ensure the normal operation of this software, we use relevant technologies to store small data files called Cookies on your device. Cookies usually contain identifiers, site names and some numbers and characters. We may set Cookies for authentication and security assurance, to confirm whether you have securely logged in to the service, or whether you have encountered theft, fraud and other illegal acts. These technologies also help us improve service efficiency and increase login and response speed. The use of Cookies can also help you avoid the steps and processes of repeatedly filling in personal information and entering search content. We will not use Cookies for any purpose other than those described in this policy.

15.5.2 You can manage or delete Cookies according to your preferences. You can clear all Cookies stored on your device. If the Mini Program has a Do Not Track function and you have enabled Do Not Track, then all our websites will respect your choice.

16. Announcements and Information

16.1 We have your contact details, and we may, from time to time, send you important notices through channels such as your Mini Program account. Such notices may relate to matters including but not limited to changes to this website or these Terms of Use, or changes to your account.

16.2 Once you register a user account, you shall be deemed to have agreed that we may send corresponding product advertising information, promotional offers and other marketing information to your account; if you do not agree to receive them, you may opt out through the corresponding unsubscribe function.

16.3 If you have any questions or complaints about communications from us, please contact us.

17. Assignment of Terms

17.1 We may transfer and/or assign our obligations and rights under these Terms of Sale and/or the contract to a third party. If this happens, we will notify you through "Latest News" under the "Help Center" of this website. We will ensure that your rights under these Terms of Sale and the contract are not affected, and our obligations under these Terms of Sale and the contract will be transferred to the third party, which will continue to be bound by them.

17.2 You may not transfer your obligations and rights under these Terms of Sale, as the case may be, without our express written permission.

17.3 Unless expressly stated, nothing in these Terms of Sale is intended to confer any rights on any third party, and therefore Article 465 of the Civil Code of the People's Republic of China does not apply to these Terms of Sale.

18. Law and Jurisdiction

18.1 These Terms of Sale and the relationship between you and us (whether contractual or otherwise) shall be governed by and construed in accordance with the laws of Mainland China.

18.2 If you are a consumer, you will benefit from the mandatory provisions of the laws of Mainland China. Nothing in Section 18.1 will deprive or reduce your statutory rights as a consumer.

18.3 Any dispute, controversy, litigation or claim between you and us concerning these Terms of Sale or the relationship between you and us (whether contractual or otherwise) may be brought before the Guangzhou Huadu District People's Court.

Sales Agreement

ADM/LCT/HBCH0000/2026/0611/C/(02)

Important Notice:To use the mixomi Mini Program (hereinafter referred to as "this Mini Program") and its services, you should read and comply with the mixomi Sales Agreement (hereinafter referred to as "this Agreement"). Please read carefully and fully understand each provision, in particular the provisions that exclude or limit liability, as well as any separate agreements for activating or using certain services, and choose whether to accept or not to accept them. Provisions that limit or exclude liability may be brought to your attention in bold or other forms.

If you are under 18 years of age, you may not use this sales service.

1. Scope of the Agreement

This Agreement is the agreement entered into between you and us concerning your registration for and use of this Mini Program, as well as your use of the related goods and services provided through our Mini Program.

This Agreement is deemed to be a supplementary agreement to the mixomi Terms of Use and forms an inseparable part of it, constituting a unified whole with it. In the event of any conflict between this Agreement and the aforesaid content, this Agreement shall prevail.

The content of this Agreement also includes the relevant agreements, business rules and other content relating to this service that mixomi may continuously publish. Once formally published, the aforesaid content shall become an inseparable part of this Agreement, and you shall comply with it as well.

2. Users and Goods Transactions

2.1 Under this Agreement, users obtain, log in to, use and cancel their accounts in accordance with the mixomi Terms of Use, and you may use your account to conduct transactions in goods and services on the Mini Program.

2.2 When obtaining, logging in to and using your account to conduct transactions, you shall have the capacity for civil conduct appropriate to your acts as prescribed by the laws of the People's Republic of China. If you do not have the capacity for civil conduct appropriate to your acts, you and your guardian shall bear all consequences arising therefrom in accordance with the law.

2.3 When conducting a transaction, please carefully confirm important matters such as the name, price, quantity, model, specification and size of the goods you are purchasing, or the time and content of the service, as well as the restrictive requirements of that service, and verify your contact address, phone number, consignee and other information when placing an order. If the consignee you fill in is not you personally, you shall bear the legal consequences of the acts and expressions of intention of that consignee.

2.4 You fully understand and completely agree that: based on the purchase records of goods under your user account and other relevant information, if we find or reasonably suspect that the goods you previously or currently purchased through this Mini Program show circumstances that harm our company's interests and indicate that they are not for personal consumption or personal use, such as malicious purchasing, malicious rights enforcement and other acts that disrupt the normal transaction order of the Mini Program or cause damage, we will take measures such as refusing to accept or cancelling the transaction and withholding delivery with respect to the goods purchase needs of your user account. We also have the right, as the circumstances may require, to freeze your user account so that it cannot place orders or purchase goods through this Mini Program and other online shopping channels we provide.

2.5 If your counterparty to the transaction exploits system loopholes or rule loopholes of the Mini Program to improperly obtain subsidies or any other benefits from the Mini Program, based on the need to maintain the transaction order and transaction security of the Mini Program and our lawful rights and interests, we may proactively execute operations such as closing the relevant transaction orders upon discovering the aforesaid circumstances.

3. Goods Description

3.1 We make every reasonable effort to ensure that all descriptions and images of the goods we provide on this website correspond to the actual goods. Please note: images of the goods are for illustration purposes only. Due to differences in computer or device monitors and lighting conditions, there may be slight color differences between the product images and the actual products; images or descriptions of packaging are for illustration purposes only, and the actual packaging may differ; due to the characteristics of certain goods, there may be differences of up to 5% between the actual goods and the description in terms of weight or active ingredients.

3.2 When providing descriptions, answers or advice about goods or services, we strive to be accurate; however, we do not warrant that any description, answer or advice is accurate, complete or up to date. We make no commitment as to the completeness, accuracy or timeliness of any information on the service.

3.3 The Mini Program makes no representation regarding medical advice, diagnosis or treatment. The information contained in the service is provided for information reference only. We provide information about our products through the sales service, but neither our employees nor those third parties are authorized to provide medical or other professional advice through the sales service. Therefore, you should never use information obtained from the sales service to diagnose or treat health problems, nor should you substitute it for any medication or other treatment regimen prescribed by a doctor or other healthcare provider. Before using information about any of our products or services, if you have any health-related questions, please consult your doctor or other healthcare provider. You should discuss with your healthcare professional any medications or nutritional supplements you are taking. Do not ignore or delay any medical advice because of information contained in the service. Our products cannot and must not replace medication for the treatment or prevention of disease. Our products cannot be used to diagnose, treat, cure or prevent any disease. We do not warrant that the goods sold can diagnose, treat, cure or prevent any disease.

3.4 The goods sold on the Mini Program comply with the quality, safety, hygiene, environmental and other standards or technical specifications of the country of origin, which may differ from the standards of Mainland China.

3.5 Please note that Section 3.1 does not exclude our liability for mistakes made through negligence. It refers only to minor differences in the correct goods, and not to different goods. If you receive goods that do not match the description, please refer to Section 10.

3.6 Certain goods may undergo minor changes from time to time. This may occur after you place your order and before the goods are dispatched. For example, minor changes may be made to comply with changes in relevant legal and regulatory requirements, or to address specific technical or security issues. Minor changes will not alter the main characteristics of the goods and will not affect your use of these goods.

3.7 Certain goods may also undergo more significant changes if the circumstances described for such goods do not comply with legal and regulatory requirements. If we make such changes, we will notify you, and you may contact us to terminate the contract before the changes are implemented. If you terminate the contract for this reason, you will receive a refund for goods paid for but not yet received.

3.8 The relevant goods are purchased directly from abroad and may not have Chinese labels; consumers may view the Chinese electronic labels of the goods through this Mini Program.

4. Pricing and Marketing Information

4.1 All prices displayed on this Mini Program are denominated in RMB and include all taxes and duties, but do not include charges arising from delivery; the delivery options and related charges will be shown to you during the ordering process.

4.2 We make every reasonable effort to ensure that the prices displayed on this website are correct. We may change prices at any time. Price changes will not affect any order you have already placed.

4.3 All prices will be checked before we accept your order. If we have displayed incorrect pricing information, we will notify you of the error in writing. If the correct price is lower than the price displayed when you placed your order, we will only charge you the lower price. If the correct price is higher than the price displayed when you placed your order, we will give you the option to purchase the goods at the correct price or to cancel the order (or the affected part). In this case, we will wait for your response before processing your order. If you do not respond within 7 working days, we will treat your order as cancelled and notify you of the cancellation in writing.

4.4 If we mistakenly accept and process an order that contains an obvious and unmistakable pricing error (and which you could reasonably have identified as mispriced), we have the right to terminate the contract, refund any amounts paid and require you to return the affected goods to us.

4.5 We may modify these Terms of Sale at any time, for example, to comply with changes in relevant legal and regulatory requirements. If we do so, details of the changes will be highlighted at the top of this page. If the changes may affect your order, we will notify you in advance through "Latest News" under the "Help Center" of this website, and you may contact us to terminate the contract before the changes take effect. If you terminate the contract for this reason, you will receive a refund for goods paid for but not yet received.

4.6 Once you register a user account, you shall be deemed to have agreed that we may send corresponding product advertising information, promotional offers and other marketing information to your account; if you do not agree to receive them, you may opt out through the corresponding unsubscribe function.

4.7 Coupons and promotional codes provided to you are for your personal use only. Without our permission, you may not transfer, copy, trade, sell, publish or otherwise share the company's coupons and promotional codes. If there is reason to believe that any coupon or promotional code is being used by someone other than the intended recipient, or if there is suspected abuse, misuse or fraud, we reserve the right to cancel the order.

4.8 The real-time marked prices of the goods. The specific transaction price may change depending on the goods' participation in activities or the use of coupons, points, etc. by members; the final price shall be the price shown on the order settlement page.

5. How Orders and Contracts Are Formed

5.1 Please note that we only deliver goods within Mainland China. If you wish for delivery to regions other than the aforesaid regions, we reserve the right not to provide the products.

5.2 We reserve the right to limit the total quantity of a single goods item that may be sold, to limit the quantity of goods that may be purchased in a single order, and to limit the quantity of similar goods that may be purchased from the same IP address.

5.3 Based on the order information you fill in, the system will generate an electronic order form containing all the necessary information about your order. During the checkout process, you will be invited to review the information about the goods ordered, the payment method, and the shipping method and charges for those goods. The final order form generated based on this information is deemed to be valid evidence of that transaction, and this document is considered the reference for all shipping, problems, returns and disputes; therefore, you must review this information very carefully and correct any possible errors. Clicking "Complete" means that you acknowledge that all the information contained in the order form is correct and complete.

5.4 If the consignee you fill in is not the user himself or herself, the acts and expressions of intention of the consignee shall be deemed to be your acts and expressions of intention, and you shall bear joint and several liability for the legal consequences of the consignee's acts and expressions of intention.

5.5 If you provide us with incorrect or incomplete information during the ordering process, please contact us as soon as possible. Any required information will be stated on this website, or in the product description, or during the ordering process (as the case may be). If we are unable to process your order because the information is incorrect or incomplete, we will contact you and ask you to correct it or to provide the missing information we need to supply the goods to you.

5.6 If you do not provide the required information within a reasonable period after we request it, or if the information you provide is inaccurate or incomplete, we may terminate the contract or charge you a reasonable amount as compensation for the additional work arising as a result. If you fail to provide us with the required information within a reasonable period after we requested it, causing us to delay the supply of or fail to supply the affected goods, we shall not be liable.

5.7 If the product price is wrong, the description information or images are wrong due to typographical errors, or similar negligence exists, we reserve the right to cancel the transaction.

5.8 No part of this website constitutes an acceptable contractual offer. Your order constitutes an offer to contract. Our acceptance of your order is marked by our changing the order status to "Shipped". Only after we have changed the order status to "Shipped" will a legally binding contract for the sale of the goods be formed between you and us.

5.9 In the rare event that we are unable to accept your order, we will notify you in writing and explain the reasons. Under normal circumstances, no payment will be collected. If payment has already been collected, such payment will be refunded.

6. Payment

6.1 Payment for the goods and related delivery charges must always be made in advance. You will be prompted to provide payment information during the ordering process.

6.2 We will charge the payment method you selected when you place your order.

6.3 If you believe that we have charged you an incorrect amount, please contact us as soon as possible to let us know.

7. Cross-Border Services and Personal Information Authorization

7.1 Because the goods you purchase are cross-border e-commerce bonded imported goods, to complete the transaction fulfillment process, including order payment, warehousing, logistics and delivery, customs declaration and clearance, and after-sales service, our company will collect and use your relevant personal information. You confirm and agree that your personal information may be transferred overseas (including but not limited to servers established overseas by our company) for storage and processing.

7.2 You confirm and agree that, to complete cross-border goods delivery and customs clearance, our company may provide necessary personal information to logistics service providers, customs declaration service providers, payment institutions and relevant regulatory authorities, including but not limited to: name; contact phone number; delivery address; ID card information or ID card photos (required for customs clearance); order information and payment information.

7.3 In accordance with the customs cross-border import supervision requirements, the identity information you submit is used only for the clearance declaration of cross-border goods; please ensure that the information is true and valid.

7.4 If you do not agree to the content of these provisions, you will be unable to complete the purchase, clearance and delivery services for cross-border goods. Placing an order shall be deemed as having read and agreed to the Sales Agreement, the Privacy Policy and the related cross-border services and personal information transfer authorization content referred to therein.

8. When You Own the Goods

Ownership of the goods transfers to you after we dispatch them.

9. Delivery

9.1 All goods purchased through this Mini Program will usually be delivered within 30 calendar days from the date of our order confirmation, unless otherwise agreed or specified during the ordering process. We shall not be liable for delays beyond our reasonable control (such as natural disasters). If delivery is delayed for such reasons, we will notify you as soon as possible and take measures to minimize the impact of the delay. If there is a risk of serious delay in delivery, you may contact us to terminate the contract, and you will receive a refund for any goods you have paid for but not received.

9.2 The goods you order will be delivered to the delivery address stated on the order form. If for any reason the goods cannot be delivered to the delivery address, we will contact you as soon as possible. If you do not arrange for re-delivery of the goods or do not collect the goods, we will contact you for further instructions, and you shall bear the warehousing charges and further delivery charges incurred in this process. If you do not provide a response within 7 days from the date of our first attempt to contact you, so that we are unable to arrange re-delivery or retrieval of the goods, we will cancel the order and refund you; if other charges are incurred in this process, we may deduct a reasonable amount to compensate us for the additional expenses we incur.

9.3 When you receive the ordered goods, your signing for receipt in writing or confirming receipt with the delivery company in any other lawful manner proves that you received the goods in good condition. If the packaging is damaged, please refuse to accept it.

9.4 For goods you purchase on this Mini Program that are delivered by a delivery company to complete the order, the time of signing for receipt recorded in the system or on the documents is the delivery time; for goods delivered by online transmission (such as discount coupons and vouchers), the time we send them to the system designated by you is the delivery time.

9.5 If the list of goods in the delivery note differs from that recorded in your order form, or if the goods you receive do not match the list of goods in the delivery note, you may return the relevant goods in accordance with Section 11 of these Terms and the return policy that has been published and is currently in effect. Once we have delivered the goods to the address you provided, the responsibility for the goods transfers to you.

9.6 If any goods from a cancelled transaction have been delivered to you, you must return them to us in accordance with our instructions. If the reason for the cancellation of the transaction falls within the circumstances set out in Section 10.3 of this Agreement, we will bear the costs of such return. Please contact us using the contact details provided in Section 14 of these Terms for instructions.

9.7 As stated in Section 5.2, if you fail to provide us with the required information within a reasonable period after we requested it, causing us to delay the delivery of or fail to deliver the goods, we shall not be liable.

10. Returning Orders

10.1 The goods sold on this Mini Program are goods whose quality is prone to change after being unsealed. The goods sold on this Mini Program are not subject to the seven-day no-reason return rule after being unsealed.

10.2 Cross-border e-commerce retail imported goods are similar to your consumption behavior when shopping abroad. Unless the product itself has quality problems, cross-border e-commerce retail goods do not support seven-day no-reason returns or exchanges, nor unreasonable refusal to accept the goods.

10.3 If you are not satisfied with the goods you ordered through this Mini Program, and the return is due to goods quality problems or reasons attributable to us, you may return all or part of the goods with quality problems. We will refund the full price of the returned goods that has been received. If you used vouchers for the order you placed, we will also return them in accordance with the corresponding activity rules.

10.4 The following circumstances fall within the "goods quality problems or reasons attributable to us" described in Section 10.3 above, and in the following circumstances we will bear the costs of returning the goods to us: the goods have defects that endanger personal safety or health or seriously fail to match the description; during the sale and delivery of the goods, where the content of these Terms of Sale that involves your significant rights and interests and the important rights and obligations of both parties to the transaction is changed, and the transaction is cancelled and terminated because you did not agree to the change; where, due to system loopholes or our negligence, misleading circumstances appear in the price or description of the goods, causing you to place the order based on a material misunderstanding, or the goods you receive do not match the goods ordered; where a force majeure event beyond our control causes serious delay in the delivery of the goods, and you cancel and terminate the transaction.

10.5 If you believe that the goods fall within the circumstances described in Sections 10.3 and 10.4 of this Section, please provide order information, photos of the goods, video materials or other necessary supporting materials as required by customer service for verification and processing. If it is verified that you are eligible for a refund, we will complete the refund within 7 working days from the date of receiving the returned goods or confirming that the goods do not need to be returned, and the refund amount will be returned through the original payment channel.

10.6 We have the right to refuse all returns of goods not sold by this Mini Program (for example, where information such as serial numbers does not match).

10.7 If your return does not comply with the above return rules, you will not be eligible for any refund. However, you remain eligible to receive the goods that have been returned to us at your own expense (including shipping costs). If you do not want to receive the goods that have been returned to us, we have the right to retain these goods and the amounts already received.

11. Defective, Damaged or Faulty Goods

11.1 The Consumer Protection Law of the People's Republic of China and relevant laws and regulations set out your statutory rights as a consumer. Nothing in these Terms of Sale affects your statutory rights.

11.2 If there is a problem with the goods, please contact us using the contact details provided in Section 14 of these Terms.

11.3 If you exercise your statutory right to refuse the goods, you must return the delivered goods to us in accordance with the requirements of Section 11 of these Terms.

11.4 To return goods to us under this Section 10 for any reason, please return them in accordance with our instructions. We will bear the costs of the return in the circumstances provided for. Please contact us using the contact details provided in Section 14 of these Terms for instructions.

12. Your Right to Cancel and Terminate the Transaction

12.1 If the goods have defects that cause harm to persons or seriously fail to match the description, you have the statutory right to terminate the contract, to require repair or replacement of the goods, or to obtain a full or partial refund.

12.2 Where, during the sale and delivery of the goods, we have notified you that more than eighty percent of the content of these Terms of Sale is to be changed, or that the content of these Terms involving your significant rights and interests and the rights and obligations of both parties to the transaction is to be changed, and you do not agree, you have the right to cancel and terminate the transaction.

12.3 Where, during the sale and delivery of the goods, we have notified you of changes to the description of the goods purchased, and the changed content is sufficient to affect your willingness to purchase, you have the right to cancel and terminate the transaction.

12.4 Where, during the sale and delivery of the goods, we have notified you that there is an error in the price or description of the goods, and that error is sufficient to affect your willingness to purchase, you have the right to cancel and terminate the transaction.

12.5 Where, during the sale and delivery of the goods, a force majeure event beyond our control occurs, creating a risk of serious delay (exceeding 30 calendar days) in the delivery of the goods, you have the right to cancel and terminate the transaction.

12.6 Before the goods are dispatched, you have the right to cancel and terminate the transaction.

12.7 If we fail to perform our main obligations, causing the contract to be unable to continue to be performed, you have the right to cancel and terminate the transaction; please refer to Section 13 below for more information.

13. Scope of Our Liability

13.1 If the content of these Terms is changed, we shall notify you in a timely manner.

13.2 The goods sold on this Mini Program are goods whose quality is prone to change after being unsealed. With respect to the use and disposal of the goods after they are unsealed, you shall bear the risks of use and disposal at your own risk. Except where the goods themselves have defects, we shall not bear liability for damage arising after the goods are unsealed that is not based on defects in the goods.

13.3 The goods we supply are for the personal use of consumers in their daily lives. You are clearly aware that the goods are only for personal use in daily life and must not be used for any commercial, resale or industrial purposes.

13.4 Nothing in these Terms of Sale excludes or limits your statutory rights as a consumer.

14. Complaints and Feedback

14.1 We always welcome customer feedback, and although we always make reasonable efforts to ensure that your experience as our customer is positive, if you have any reason to complain, we still want to hear from you.

14.2 If you wish to complain about something or communicate with us, you can contact us through customer service in the Mini Program, through your service specialist, or by emailing us at info@hbchgrp.com.

15. Assignment of Terms

15.1 We may transfer and/or assign our obligations and rights under these Terms of Sale and/or the contract to a third party. If this happens, we will notify you through "Latest News" under the "Help Center" of this website. We will ensure that your rights under these Terms of Sale and the contract are not affected, and our obligations under these Terms of Sale and the contract will be transferred to the third party, which will continue to be bound by them.

15.2 You may not transfer your obligations and rights under these Terms of Sale, as the case may be, without our express written permission.

15.3 Unless expressly stated, nothing in these Terms of Sale is intended to confer any rights on any third party, and therefore Article 465 of the Civil Code of the People's Republic of China does not apply to these Terms of Sale.

16. Other Important Terms

16.1 If any provision of these Terms of Sale is held by any court or other authority to be illegal, invalid or otherwise unenforceable, that/those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall remain valid and enforceable.

16.2 Our failure or delay in exercising any right under these Terms of Sale does not mean that we have waived that right, and our waiver of a breach of any provision of these Terms of Sale does not mean that we will waive any subsequent breach of the same or any other provision.

17. Law and Jurisdiction

17.1 These Terms of Sale and the relationship between you and us (whether contractual or otherwise) shall be governed by and construed in accordance with the laws of Mainland China.

17.2 If you are a consumer, you will benefit from the mandatory provisions of the laws of Mainland China. Nothing in Section 17.1 will deprive or reduce your statutory rights as a consumer.

17.3 Any dispute, controversy, litigation or claim between you and us concerning these Terms of Sale or the relationship between you and us (whether contractual or otherwise) may be brought before the Guangzhou Huadu District People's Court.

18. Definitions

18.1 "We", "Our Company": refers to HBCH Health Products Group Limited.

18.2 "mixomi", "mixomi Mini Program", "this Mini Program": refers to the Mini Program named "mixomi" that we lawfully own and operate.

18.3 mixomi Sales Service: refers to the various functions or services we provide to you through the mixomi Mini Program, including content browsing, content publishing, transactions in goods and services, search and query, Mini Program activities and other functions or services, subject to what we actually provide. At the same time, we have the right to add, discontinue or otherwise adjust such functions or services.

18.4 Terms of Service, these Terms: means this Agreement, the written contract entered into between you and us at the present time, which is intended to set out the rights and obligations between you and us throughout the entire online shopping process, including your logging in to and using this Mini Program, and placing orders, purchasing goods, paying for goods and receiving goods through this Mini Program.

18.5 Order, Contract, Transaction: refers to the contract for the purchase and sale of goods, as described in Section 6;

18.6 Goods: refers to the collective name for the specific goods that we recommend to you and sell through this Mini Program.

18.7 Order: refers to the form generated by the checkout procedure of this Mini Program that records transaction information such as the name, brand, price, discount and number of the goods you purchased through this Mini Program. This document will be used as the reference for all inquiries, requests and disputes that may arise in connection with your purchase.

18.8 Delivery Note: refers to the sales voucher for the goods attached by us to the package of the goods you ordered for the member to sign for receipt; the delivery note generally briefly states the name and quantity of each item of goods in the corresponding package.

18.9 Delivery Address: refers to the delivery address requested by you when purchasing goods through this Mini Program; unless otherwise specified, it is the delivery address recorded in the order form you filled in.

18.10 "Mini Program Account", "Account", "User Account": refers to the account that you obtain by registering through logging in to this Mini Program and that you can use to log in to this Mini Program.

18.11 Unless the context otherwise requires, each reference in these Terms of Sale to:

18.11.1 "in writing" and any similar terms, includes any communication transmitted electronically or by fax or by similar means;
18.11.2 a statute or a provision of a statute, refers to that statute or provision as amended or re-enacted at the relevant time;
18.11.3 Mini Program Rules: refers to the various rules, implementation details, interpretations, product process descriptions, announcements and other content that have been published or will be subsequently published on this Mini Program.